Return Policy
At Trujistas, we take pride in delivering quality products inspired by culture, sport, and style. If something isn’t right, we’re here to help.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- Items must be unused, unworn, and in original condition
- All original tags and packaging must be included
- Proof of purchase is required
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Worn, washed, or damaged products
Refunds
Once we receive and inspect your return:
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for processing
Shipping costs are non-refundable.
Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
Damaged or Incorrect Items
If you receive a defective or incorrect item, contact us within 7 days of delivery. We’ll make it right at no extra cost.
How to Start a Return
To initiate a return, contact us at:
trujistas@gmail.com
Include:
- Order number
- Item(s) you want to return
- Reason for return
Our Promise
Trujistas is more than a brand — it’s a movement. We stand behind our products and aim to make every experience smooth and fair.